My Blackboard Collaborate Won’T Pick Up My Video Source

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1. Cannot connect video source [camera name] Error Occurs

https://blackboard.secure.force.com/btbb_exportarticlepdf?id=kAE1O000000Xe8ZWAS&pdf=true

This error message occurs because Blackboard Collaborate has failed to capture the drivers for the web camera. This can happen for a few reasons: Your Java Cache/Collaborate Launcher Cache needs to be cleared. In some cases your installation of Java needs to be reset.

2. Blackboard Collaborate Troubleshooting Guide | Blackboard …

https://utlv.screenstepslive.com/s/faculty/m/54123/l/1230483-blackboard-collaborate-troubleshooting-guide

Problem: I am in my session at the scheduled time but I do not see other participants. … for Blackboard Collaborate Ultra to use my webcam and microphone? … and check if you have options in the dropdown to select the sound source you … Sharing Video · Editing Audio/Video Settings · Editing Notification …

3. Use Video | Blackboard Help

https://help.blackboard.com/Collaborate/v12/Participant/Configure_Your_Session/Use_Video

The video feature can display up to six simultaneous camera transmissions. … Blackboard Collaborate remembers your settings for all sessions you join on the same computer. … video, such as Cannot connect to the video source, another application may be using your camera. Also … Do Not Sell My Personal Information.

4. Troubleshoot Collaborate Launcher | Blackboard Help

https://help.blackboard.com/Learn/Student/Interact/Blackboard_Collaborate/Blackboard_Collaborate_Launcher/Troubleshoot_Collaborate_Launcher

If you are unable to launch Blackboard Collaborate with your .collab file, read the following topics, in order, to …

5. Blackboard Collaborate Ultra – Audio/Video Troubleshooting …

https://uknowit.uwgb.edu/page.php?id=101517

The video and/or audio are choppy or dropping out! … Open the My Settings panel in Collaborate Ultra and verify that the Speaker Volume slider is set to 100%. … Windows will attempt to detect and fix the audio issue.

6. Blackboard Collaborate Ultra: Audio and Video Setup …

https://support.lesley.edu/support/solutions/articles/4000085916-blackboard-collaborate-ultra-audio-and-video-setup

If you do not set up your audio and video when prompted, you can set up audio and video at any time in My Settings. To access your My …

7. How to resolve issues with Blackboard Collaborate …

How to resolve issues with Blackboard Collaborate

We recommend using Google Chrome* in the first instance and then Firefox. … that this is working for you and can pick up issues and help you to fix them. … and check if you have options in the dropdown to select the sound source you … Go through Blackboard’s support page about audio and video set up.

8. How to play videos through Blackboard Collaborate …

https://sites.reading.ac.uk/tel-support/2020/02/14/sharing-computer-audio-with-blackboard-collaborate/

System audio when sharing a screen (e.g. local MP4 video, embedded PowerPoint video*). … it won’t work if you upload your PowerPoint into Collaborate and play it that way. … Chrome open, pressing Command (⌘) + O and selecting the file. … How to share audio in a Blackboard Collaborate session.

9. Collaborate Ultra – Help and Troubleshooting – IT …

https://confluence.royalroads.ca/display/ITKNOW/Collaborate+Ultra+-+Help+and+Troubleshooting

Alternatively, you can use phone access: click on My Settings at the … Refer to the Blackboard Collaborate troubleshooting page that will … Ensure that you have turned on your video (camera) in Collaborate. … If there’s nothing here on audio enhancement then these instructions won’t be able to help you.

10. Having problems with Blackboard Collaborate? – Blackboard …

https://www.sheffield.ac.uk/apse/digital/collaborate/troubleshooting

My connection quality is intermittent, and sometimes the picture or sound drops out … If you are presenting in a session, you should use the Share File option to upload … If you can’t hear the video, ensure your system volume is turned up by … Collaborate failure codes, what they mean, and recommended actions to take.

11. How to Use Blackboard Collaborate – How to Attend Cross …

https://www.cirtl.net/support/how-to-attend-cross-network-programming/guides/how-to-use-blackboard-collaborate

At CIRTL, we use Blackboard Collaborate to host all our cross-Network … it will take place in the Blackboard Collaborate Orientation Room (Enter your name and … your name to join a session your computer will download a meeting.collab file. … Open the “options” menu in the upper right-hand corner of the Audio & Video …

12. Collaborate Ultra – Live Virtual Classroom | Instructional Core

https://instruction.gwu.edu/blackboard-collaborate-ultra-live-virtual-classroom

How long does it take for the recordings to become available? … Why won’t the Collaborate Ultra page load? … Why can’t I share my screen in a Collaborate Ultra session? … Blackboard Collaborate is a real-time video conferencing tool that lets you add … Select Share Now when you’re ready for students to see the file.